Our Role

The Network and Server Services (NSS) group within University Information Systems (UIS) provides critical network, server, and application services to the Harvard community. NSS also serves as steward for the Harvard core network, ensuring that the network meets the immediate and future needs of the University.

NSS is led by Joe Bruno, Director. Our offices are located at 60 Oxford Street, Cambridge. (Click here to access a street map.)

NSS organizational units and capabilities are summarized below and described in detail on the Networks/Applications page. [link to Networks/Applications main page] ·

• The Network Operations Center (NOC) delivers a complete range of network services including network and Internet connectivity, hub and router management, network monitoring and problem resolution, and network planning and design.
• The Server Operations Center (SOC) provides server services for University-wide and department systems including library information systems, financial applications, and human resources and payroll systems.
• The UIS Helpdesk offers application support for a number of Central Administration (CA) applications such as CA Mail e-mail service.