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Departmental Telecom News |
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About Us
UIS Telecommunications (a.k.a. UIS Telecom) provides a full range of communications services to the
Harvard community. The unified structure of the voice service provides an internal Harvard network
with 5-digit dialing to all campus locations and university-wide voice mail. Through partnerships
with the Harvard community, emerging technologies are evaluated for their value and benefit to
departments. High-quality and cost-effective services that meet the diverse needs of our customers
remain the overarching focus.
Services provided:
- Customer service for all landline and cellular telephone orders, moves, jack installation and
complex communications solutions, from implementation to electronic billing (TORTE)
- Messaging services: campus-wide voicemail, menu applications, Enabled Voice Mail (EVM); video
services
- Repair and dispatch services; inventory management
- Campus wiring, infrastructure projects, and wireless implementations
- Specialized services: i3/Contact Center, Emergency telephones, disaster recovery planning
- Harvard Operator Services, directory listing management, printed directory publications, Voice Recognition
- Audit program for departments to reduce telecom expenses
- Invoice reconciliation and contract management; Credit negotiations for departments
Harvard Directory Services
Harvard Medical Area (HMA)
Harvard Student Telephone Office (HSTO)
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