UIS Customer Service Manual

UIS Telecom is pleased to announce the UIS Customer Service Manual has been placed on our website. This is the direct result of the feedback we received from our customers via the UIS Telecommunications Customer Survey and from the evaluation forms at our Customer User Group Meetings. The goal of this information is to provide our customers with improved access to current telecommunications services and enable easier updating of the latest news, products, and pricing offered through UIS Telecom.

• Introduction to UIS CSM
• Table of Contents
• I. Contact List
• II. Customer Service
• III. Billing
• IV. Pricing
• V. Engineering & Maintenance
• VI. Directory
• VII. HMS Contact List
• VIII. Glossary