If you don't know the name of the Telephone Contact(s) for your department, call 495-8590 or send us e-mail at telecom_orders@harvard.edu and request the contact's name and number. Be sure to indicate whether your request is regarding phone services, billing issues, or the Harvard directory so we can provide you with the correct contact name(s).

About department contacts

Within each department at Harvard, at least one individual has been designated as a Telephone Contact. This person works directly with the UIS Telecommunications group to plan and ensure delivery of communications services for that department.

NOTE: Larger departments may have a separate Telephone Contact, Directory Contact, and Billing Contact.

Speak with your department's contact if you need to:

• Request phone service, voice mail service, or wireless phone service
• Request a phone line move or change
• Report problems with a recent phone installation
• Update your faculty, staff, or department directory listing
• Order Harvard or Verizon directories in bulk
• Resolve a billing issue
• Plan a departmental phone or voice mail solution
• Plan inbound toll-free (800 or 888) service for your department or program
• Address the telecommunications aspects of a facility move or reconstruction project.

For information & pricing for Medical area locations (HMS, SPH, HDS),
please visit http://www.hms.harvard.edu/it/telecomm/
or call 432-1507