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Sponsored Accounts- Telecom Billing Requests

telecom_billing@harvard.edu

5-5457

If your Sponsored Account is about to close and you want to change the account coding so charges no longer post to this sponsored account, please notify us by the 18th of the month. Below are the procedures to follow to change the account that is currently being used:

  • The Department's telephone billing contact sends an e-mail request to telecom_billing@harvard.edu. All requests received after the 18th of each month will be completed in the next billing cycle. Write to this email address or call us on 5-5457 if you don't know your contact's name.

  • The contact provides his/her telephone number, e-mail address, and the current and the new 33-digit GL code(s). If all charges on the current GL should be changed to a different GL code, simply state this is a GLOBAL change from the old to the new code (note: charges could include recurring charges for lines, sets, voicemail, calling cards, jacks, usage, one time charges, etc.) If charges will be split among several GL codes, please be sure to give us the name, the item detail (e.g. telephone line #, usage), and the old to new GL codes.

  • For all Medical area locations (HMS, SPH, HDS), please email UIS at telecom_billing@harvard.edu AND cc: valerie_keogh@hms.harvard.edu.

  • For more information on sponsored accounts, refer to: http://vpf-web.harvard.edu/osr/closing/content/clos_billing_change_content.html
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