UIS Telecommunications offers specialized training on telecom equipment and services which we provide to the Harvard community. These are small, informal sessions for telecom service and billing contacts. Where applicable, sessions are available to endusers and can be arranged at the local department’s site.

Training topics include:

• Equipment
• Services-
  • Audio Conferencing
  • Calling Features
  • EVM (Enabled Voice Mail)
  • I3 Call Centers
• Voicemail

If you are interested in training, please contact uis_telecom@harvard.edu.