Passwords

Password guidelines
The Harvard voice mail system protects the privacy of users' communication by requiring users to enter a password to access a main voice mailbox or a Guest, Home, or Secretary mailbox. Click here for details on these special mailboxes. We suggest you keep the following guidelines in mind.

• When your voice mail account is first activated, you are assigned a temporary password. When you call to initialize (set up) your mailbox, you will be prompted to replace the temporary password with a new password. Please do so at this time.
  
• NOTE: Always make sure your password is a number you can remember easily but that others will not be able to guess. We recommend that you write down your personal, Guest, Home, and Secretary mailbox passwords and store them in a safe place in case you forget them.
  
• If you believe a password has been compromised, change it immediately.

To create or change your personal password, press 4-2-1-1

To create or change passwords for Guest, Home, and Secretary mailboxes
To create or change a password for mailbox 91 (Guest 1), press 4-2-1-3
To create or change a password for mailbox 92 (Guest) 2, press 4-2-1-4
To create or change a password for mailbox 93 (Home), press 4-2-1-2
To create or change a password for the Secretary mailbox, press 4-2-1-5

Changing the password for a Home, Guest, or Secretary mailbox erases all the messages stored in that mailbox.

If you forget your password:
Students should contact the Harvard Student Telephone office at (617) 496-8200.

Faculty and staff members should contact Customer Service at (617) 495-8255.