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It is very important for us to have up to date information for three contacts at your site! Each contact has their own set of notification preferences informing us of how and when to get in touch in the event of changes or interruptions in any service that they manage.

Network Administrator Information

Contact:
Primary Secondary Tertiary

Dept. or Affiliation

First Name

Last Name

Street Address

Building/Room

City: State: Zip:

Office Phone Home Phone:

Pager: Fax:

E-mail Address

E-mail Aliasing
DNS Records
Web Site
Network

These indicate you as being responsible for your department’s NOC-provided services. This applies only if UIS supplies you with this; not to your department’s own internal servers.
For a more complete explanation of what these mean, mail netmanager@harvard.edu for more details.

Notification Preferences

These settings will determine how and when NOC staff will notify you of problems with network resources affecting your department.

Day Contact?	(notify you during business hours? - Mon-Fri, 9-5)
Night Contact?	(notify you off-hours? - nights, weekends, holidays)

How should we contact you during an emergency? Check all that apply.
E-mail (if not disrupted)	Numeric Pager
Office Phone	Alpha (Messaging) Pager
Home Phone	Fax

What level of off-hours outage notification do you require?
Phone or page me, regardless of the time of day.
Phone or page me at start of next business day.
Leave me voice-mail.

Notes or special instructions: