Office of the University CIO – Human Resource News – July 2008

New employees to meet

	Kit Miller joined the Office of Administrative Systems, Grants Management Team on June 23. He will be working on the GMAS application as a Java/J2EE Software Engineer. Kit previously worked for Siemens, Pfizer and Marsh & McLennan and has over 9 years of development experience, focused on enterprise content management. He is also a current Extension School student in the Masters in Information Technology program. Kit and his wife and 2-year-old son will be relocating to the Boston area from Brooklyn, NY. Outside interests include fly fishing, sailing, and playing trains with his son. Despite having lived for several years in New York City, he is in fact a Red Sox fan.
	Amy Parker joined the UCIO Human Resources team as a Recruiting and Career Development Specialist on July 7th, 2008. Her primary responsibilities are to work with management and staff to develop strategic recruiting and career development plans that link the workforce to the overall business strategy. She has a strong background in Organizational Development and Training in technical and non-technical environments, and comes to us from Endeca Technologies in Cambridge. While not at work, Amy is a freelance photographer and has been a teaching assistant at the New England School of Photography (NESOP) for the past 4+ years. She combines photography with her passion for the ocean as an underwater photographer and international traveler.
	Paula Morgan joined Network & Server Systems as a UNIX Systems Administrator on July 14th. Paula’s primary function will be to maintain the Sun Solaris9/10 and Linux RedHat based infrastructure. She will handle all aspects of support; including installation, upgrades and maintenance of both hardware and operating systems. Paula previously worked as a Senior IT UNIX/Windows Support Engineer at EMC where she provided UNIX server and desktop support of development engineering campus wide. Welcome to UCIO Paula!

Recent Transfers

	Paul Bergen became the Director of iCommons effective July 1st. Dan Moriarty recently sent out the following communication regarding Paul’s new role. “I’m delighted to announce that Paul Bergen has assumed leadership responsibility for iCommons effective July 1, 2008. Paul is uniquely qualified for this important role given his intimate knowledge of our collaborative model of working with schools/libraries/museums, our technology strategy, and his deep understanding of the uses of technology in teaching and learning developed over many successful years at Harvard. Paul has earned an enviable reputation as both an effective manager and as a fine colleague. I’m very excited Paul has accepted this role and look forward to his stewardship of iCommons going forward.”
	Gary Noyes accepted the position of LAN Server Support Manager in Network & Server Systems effective July 14th. In this new role, Gary will be responsible for coordinating all activities directly related to the ongoing maintenance of all LAN servers under Server Operations Center (SOC) contract. Gary joined NSS in January of this year as an Active Directory Engineer. According to Michael Reed, “In the short time he has worked for NSS, Gary has demonstrated a wide range of technical skills in all facets of LAN systems management. He has quickly built excellent working relationships both within NSS and with our key customers.” Congratulations Gary!

Network & Server Systems, Business Operations – July’s Spotlight Department

Paul Meimaris was missing for the Photo.

Front - Woody Hinton and Stephanie Smith
Back - Joe Holewa and Jin Xia

Manager: Joe Holewa 617-384-6632
Group: Woody Hinton, Paul Meimaris, Stephanie Smith, Jin Xia and a TBH.

The team is responsible for all customer management activities. The group has an acute awareness of the service levels required by the various applications environments within the NSS customer base. This awareness along with ensuring standard processes are being leveraged within NSS ensures a high level of customer satisfaction for all NSS delivered services.

Specifically the group is responsible for:

• Acting as the NSS customer advocate for any service delivery issue that impacts the application owner’s business.
• Creating and distributing formal customer communication and surveys.
• Developing annual cost estimates and service agreements that take into consideration the customer business and application environment and the value add of all NSS support groups (SOC, DBA, OPS, and NOC).
• Managing project plans for provisioning new customer requested services through NSS. For example, new server requests.
• Sponsoring information sharing sessions and seminars to discuss new system, storage, and network technology with our customers.
• Providing product and project management expertise for introduction of new technology and services customers. This includes coordination of vendor and internal project resources, service pricing and documentation.

Have an idea for a story or area you would like to see highlighted in the UCIO Human Resources News? Please contact George Ducharme at george_ducharme@harvard.edu to share your ideas, thoughts or comments.

Harvard’s Office of Human Resources – News

Harvard ManageMentor now available to all staff

Do you need to deliver a last-minute presentation? Is your budget due and you’re not sure where to start? Harvard employees can now access tips and tools on these and other key business topics with Harvard ManageMentor 10 (http://harvie.harvard.edu/HMM/), an online resource from Harvard Business School Publishing (HBSP). The program also includes links to books, articles and other readings to help employees gain deeper insights and apply the concepts learned.

HBSP has made HMM10 available to all Harvard staff members in the learning section on HARVie. Click on the left navigation that says Harvard ManageMentor.

CWD offers new classes for busy managers and staff

The Center for Workplace Development is introducing a new series of classes designed for managers and staff with busy schedules. The classes are 60 minutes long and cover topics such as "Email Etiquette," "Quick Tips to Get Organized," "Hiring Smart," "So You Want to be a Manager," "Exploring Career Conversations," and "Quick Resume Tips." Varied timeslots – before 9 a.m., after 5 p.m. and during lunch – provide maximum flexibility for staff. Find full course descriptions on HARVie by clicking course titles in the upcoming class schedule (http://harvie.harvard.edu/learning/cwd/courses/CPD%20Schedule%20FY09.pdf) and register for classes in the Learning and Development section of PeopleSoft Self Service.

Upcoming classes at the Center for Workplace Development

Career and Professional Development

Plan for Your Next Harvard Job at CWD Wednesday, July 30, 9:30 a.m. to 11:30 a.m.
Using Online Career Tools at CWD Wednesday, July 30, noon to 2 p.m.
Quick Resume Tips at CWD *Tight on Time Series Offering* Wednesday, Aug. 6, 8 to 9 a.m.
Difficult Conversations at CWD Tuesday, Aug. 12, noon to 2 p.m.
Quick Tips to Get Organized at CWD *Tight on Time Series Offering* Wednesday, Aug. 13, 8 to 9 a.m.
Email Etiquette at LMA *Tight on Time Series Offering* Tuesday, Sept. 9, 8 to 9 a.m.
*Career and Professional Development classes are held at CWD or in the Longwood Medical Area; please see course schedule for location information.

Computer Classes

Introduction to PowerPoint Friday, July 25, 9:30 a.m. to 4:30 p.m.
Advanced Excel Tuesday, July 29, 9:30 a.m. to 4:30 p.m.
Intermediate Dreamweaver Thursday, Aug. 28, 9:30 a.m. to 4:30 p.m.
Intermediate FileMaker Tuesday and Wednesday, Sept. 9 and 10, 9:30 a.m. to 4:30 p.m.
All computer classes are held at CWD, 124 Mt. Auburn St., Third Floor.

Financial Management & Systems

To Register:

As of July 1, 2008, employees must register for courses using PeopleSoft Self Service. To assist employees in using the new registration system, there is an online tutorial as well as a job aid.
If you have questions regarding the new PeopleSoft registration system, please contact the Center for Workplace Development at training@harvard.edu.

Apply for child care scholarships online

Faculty, post-docs and APS (administrative and professional staff and nonbargaining unit support staff) may now apply online through HARVie for Harvard’s child care scholarships. These funds can be used for almost all types of care, from babysitters to after-school programs, summer camps and child care centers. The application deadline for these employee groups is Friday, Aug. 15, 2008.

The Office of Work/Life Resources will hold an online chat about these scholarships at HARVie on Wednesday, Aug. 6, at noon. For questions, contact the Office of Work/Life Resources at 617-495-4100 or at worklife@harvard.edu.

Registration for School's Out Vacation Camp opens July 15

Harvard will offer School's Out Vacation Camp during the last week of August (Aug. 25 to 29), when it can be hard to find care for school-aged children. The program runs on three campuses: Cambridge (Harvard Square), Longwood Medical Area and the Harvard Business School.

The program is open exclusively to children ages 6 to 12, grades 1 to 6, of benefits-eligible faculty and staff on a regular Harvard payroll. Online registration opens July 15, on HARVie's Work/Life pages.

Harvard Extension School holds summer information session

Harvard Extension School will hold a general information session on Aug. 19 for those interested in learning more about courses, degrees and certificate programs. The session will take place from 6 p.m. to 8:30 p.m. in the Science Center on the Cambridge campus. Go to www.extension.harvard.edu to register in advance. E-mail events@dcemail.harvard.edu for more information.

Stay informed with the July Resource

The June issue of the Resource is now available online; visit the paper by selecting the link to the left or the headlines below:

• News: Who does Harvard call a hero? Right on time (as if they could do it any other way), the 125 employees hailed as the Harvard Heroes of 2008 poured out from Annenberg to Sanders, where trumpet fanfare blared and a capacity crowd of coworkers, family and friends rose to welcome the recipients of this year’s awards. For the fifteenth year, the Harvard Heroes ceremony had begun.
  
  No ceremony necessary: Just say 'thank you'. The main reason American employees cite for leaving their jobs, according to the U.S. Department of Labor, isn’t dissatisfaction with pay or benefits. It’s that they “don’t feel appreciated.”


• Glad you asked:How long do I have to wait for a check to deposit to my HUECU account?


• Opinion: A Muggle's-eye view of Commencement "When I found out that this year’s Commencement speaker would be J.K. Rowling, I did what I had to do to get a ticket,” says Harvard University Press’s Adriana Kirilova. “No way I was missing that. And was it the amazing experience I hoped it would be? You bet.”


• Profile: She manages the millions behind the mission. As the associate dean for finance at the Radcliffe Institute, Susan Pintus doesn't run the Schlesinger Library at the Radcliffe Institute for Advanced Study, but she does make sure its budgets are in good order so it can be run well.

CAIT HR NEWS AND UPDATES: June 2008

CAIT HR NEWS AND UPDATES: May 2008