The fastest way to fix it

If you are having trouble with your PAETEC phone line (exchange 493, 384, or 432) or PBN, please take a few minutes to review the troubleshooting tips found in this section. Doing so can save you time and inconvenience.

If you can't solve the problem yourself, gather the information that PAETEC needs to know, and then call us at (800) 960-6555.