Overview

• About Us
• Getting Started
  • BYOP: Bring your own phone
  • When is phone service 'turned on'?
  • Voice mail and pagers
  • Personal Billing Codes (PBNs)
  • Compare PaeTec and Verizon
• Calling Plans and Features
  • Local calling area
  • Long-distance calling plans
  • Calling features
  • Voice mail
• International Rates
• Dialing Tips
  • Basic dialing procedures
  • To use optional calling features
  • To access your voice mailbox
  • To request operator assistance
• Troubleshooting & Repairs
  • The fastest way to fix it
  • PBN questions and problems
  • Problems with your phone SET
  • Problems with your phone LINE
  • Problems with voice mail
  • What PaeTec needs to know
• Pricing
• Billing & Accounts
  • About your monthly phone bill
  • Using Outside Vendors
  • Paying your bill
  • Overdue accounts
  • Billing disputes
  • Collect, third-party, and 900 # calls
  • 'Crossed' cordless calls, misdialed calls
• Contacting PaeTec