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Problems with your phone set
FAS Undergraduate Housing
FAS rooms ONLY are equipped with a Harvard provided red
touch-tone telephone. This phone must be plugged into the common
room telephone jack. Repair calls for these telephones should be
directed to (49)5-4900.
All other Harvard Housing and Residential Housing
Harvard provides free repair service on your PHONE LINE. However,
we do not repair the telephone set you have provided. . If you
initiate an on-site service visit and the problem is with your PHONE
SET, we may pass along all related cost for the service visit. You
will still need to pay someone to repair your phone or replace it
altogether. To avoid this, be sure to follow the troubleshooting
procedures described here
or suggested by PaeTec staff.
PaeTec
www.campuslink.paetec.com/harvard.html
1.800.960.6555
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