Email and Calendaring Product Overview
Microsoft Exchange 2003 will be offered to Harvard University schools, departments, and affiliates on a fee-for-service basis. This service will replace the current NSS offering called CaMail and will be offered under the new service name called ICE! (Integrated Communications with Exchange). Services will include fully managed email domains for subscribers and a suite of rich client desktop and web e-mail and calendar applications. UIS/NSS recognizes the importance of collaborative messaging and scheduling communication to our community and considers e-mail and calendar access to be like “dial-tone” service, and strives to insure service availability at all times.

Service Highlights

• Integrated collaborative messaging features including scheduling, contact and task management within a single client application or web browser session
• User Interface parity between rich native and web clients for Windows and Macintosh
• Full web access to mail, calendar, contact and task data
• Support for the following native and web email and calendar clients:
• Outlook 2003 client for Windows
• Entourage 2004 client for Macintosh
• Secure Outlook Web Access for Windows and Macintosh
• Native off-line client functionality for mail, calendar, contact and task data (All data can be synchronized locally)
• Mobile Device & PDA Synchronization-Over-the-Air (SOTA) for mail, calendar and contact information for approved devices including Blackberry, Treo650 and Windows Mobile 5.0 devices
• Server-side user based message filtering (the same server-side message filters apply to both native and web client message access)
• Virus scanning of inbound and outbound messages
• Improved anti-spam& anti-phishing handling
• Larger mailbox quotas – 150 MB
• Higher infrastructure availability and scalability
• Improved Recovery Point Objectives and Recovery Time Objectives
• Minimized service maintenance windows through rolling server updates
• Detailed end-user documentation
• Comprehensive training options: classroom, online, (etc)