Support Services: Contact Us
Support Services is available to assist with Harvard IT support needs as follows:
| Desktop and LAN Support |
| DLS provides support only to Harvard staff in DLS Client Departments with an active Service Contract for: |
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- Computer equipment
- Computer software
- Network connectivity
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| Hours | Monday through Thursday | 7:30 a.m. to 8:00 p.m. |
| Friday | 7:30 a.m. to 6:00 p.m |
| Phone | 617-495-8411 | |
| Email | dls@harvard.edu | |
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| Help Desk |
| The Help Desk staff provide Harvard-wide support to any Harvard user for: |
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- Harvard Financial and Human Resources Applications
- Network connectivity
- PIN Issues
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Note: Harvard faculty, staff and students should first contact their home department for desktop support. Please see the list of Other Harvard Help Desks or Harvard Hotlines for contact information.
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