Support Services News

Current Info

• The UIS Telecommunications move from 10 Ware Street to 1230 Soldiers Field Road was completed in early November. DLS was involved with the dismantling and setting up of PC’s and VoIP phones in the new building.
• The Help Desk is currently receiving training for the new Student Financial Services portal. This portal is used by financial offices throughout the University to FTP student data to Holyoke Center, as well as to view student loan data. Currently, there are a limited number of users of the portal. A larger roll out to the other schools is planned for March.
• IBM is the new preferred vendor throughout Harvard. If you would like to see more information on hardware, visit http://www.uis.harvard.edu/support_services/supported.php and click on Current Standard Hardware and Software.
• UIS is in the process of choosing a preferred handheld device. More information will be available soon.
• Connected, a desktop backup software, is now supported by DLS. Please call Katie Trudeau at 4-7754 or Bob Cahill at 5-9963 with any questions.

Please make sure to contact Katie Trudeau at 4-7754 if there is an item that you would like to have addressed.