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Windows 95, 98, and NT fix for PeopleSoft

To solve a problem in PeopleSoft where users on Windows 95, 98, and NT systems are occasionally "kicked out" from screens where they are entering data, the file linked below needs to be downloaded and executed. This will make an update to the computer's Registry that will alleviate the problem.

If you are uncertain whether or not you should install this fix, please contact your local IT department, or the UIS Help Desk at 496-2001.

Installation Instructions (using Internet Explorer)

  • Save all open files and close all programs except for this browser window
  • Click on the link below
  • When prompted, press the "Save" button.
  • Save the file to your desktop; when complete you should see a file named clientcache.reg on your desktop
  • Double click the file. You will receive a message asking if you are sure you want to add the information in the file to the registry; click on "Yes"
  • You will see a message indicating that the information was successfully entered into the registry. IF YOU DO NOT SEE THIS MESSAGE you will need to contact your local IT department to have them install the update.
  • Reboot your computer. The change has been made and you should not experience the problem in PeopleSoft.
  • You may delete the file from your desktop once you have finished installing it.

Download PeopleSoft Fix (clientcache.reg)

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