Radcliffe Eudora Email: About WebMail

Radcliffe-specific WebMail instructions (access your email from an Internet browser)
Starting WebMail
Setting Options
Options:  Setup an identity for your Radcliffe alias
Options:  Adding an Entry to My Address Book
Radcliffe guidelines for remote connections to email
Radcliffe email server settings
Choosing an Internet Service Provider
Shopping for an ISP
Dial-up Connection
Broadband Connection
Creating a Signature
Setting up a Vacation Reply

Horde WebMail allows you to access your Radcliffe email account from any remote location that has access to the Internet by using a web browser, such as Internet Explorer. You will have most of the same privileges, abilities and functions using WebMail as you do using the Eudora in your office, with the exception of using proxy, name completion, the Radcliffe address book, and a few other features. If you would like to use WebMail from home, you must have a modem attached to your computer, and an Internet Service Provider.

Before you use WebMail from home, we encourage you to try it from a Radcliffe computer where the faster connection will allow you to explore more easily.

Remember: Personal address books you use in Eudora are stored on your local hard drive, therefore you cannot access them from WebMail. You may create another address book in Horde WebMail, which will be accessible to you when you login to WebMail. Click here for instructions.

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1. Open your web browser and go to the Horde Web Mail login page: https://www.camail.harvard.edu/horde/imp/
2. In the Username: box, enter username@radcliffe.edu, e.g. if your Eudora login name is jsmith, you would enter jsmith@radcliffe.edu.
3. For password, enter your Eudora email password as you do in the office.
4. Click Login.

You can also access your Radcliffe email via Horde Web Mail as follows:

1. Open your web browser and go to the Welcome to CAMail page: http://www.camail.harvard.edu/
2. Scroll to the section: IMP Web Mail Client (recommended).
3. Click the link: Connect to IMP (Horde) Web Mail
4. On the Welcome to Horde page, enter your full Radcliffe user name, username@radcliffe.edu and Eudora email password as you do in the office.
5. Click Login.

Note: From the Welcome to CAMail page, http://www.camail.harvard.edu/, you can also change your password, enable or disable your vacation message, and check your email usage quota on the mail server.

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There are many options you can set in WebMail. Here are two to get you started:

1. Click Options.
2. On the User Options page, under Your Information, click Personal Information.
3. On the Personal Information page, click Edit your identities.
4. On the Identities page, enter a name for your new identity in the Identity's name box.
5. Also on the Identities page, enter your name in Full Name and your Radcliffe alias (firstname_lastname@radcliffe.edu) in the From and Reply to boxes.
6. If you want to use a closing signature in your replies, complete the Your signature box.
7. Click Save Options.
8. You are returned to the User Options page.

Options:  Adding an Entry to My Address Book

1. Click Address Book icon at the top of the Inbox page
2. Click the Add icon at the top of the Address Book page.
3. Check that My Addressbook is in the drop down window on Please choose an address book to add a contact to page.
4. Click Add Contact.
5. Enter the person’s name in the Name box and email address in the Email box.
6. Click Save to add the person to your WebMail address book.

Note: Now when composing email in WebMail, you can type part of the person’s name and click the Expand Name link to complete the name and email address from the My Address Book list.

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A number of Radcliffe staff and fellows need to connect to Radcliffe email from various non-Radcliffe locations via the Internet.

Staff and Fellows are responsible for establishing their own Internet connection to an Internet Service Provider, and installing and configuring the ISP software. Staff and fellows using their own machines are responsible for loading and configuring a web browser in order to access WebMail. If any assistance is needed with setup, the staff person or fellow should call the ISP customer service directly.

DLS will provide instructions for connecting to and using the WebMail email client. On Radcliffe computers, DLS will install the browsers currently in use: Internet Explorer and Netscape. DLS will provide phone or in-person support at the office only to aid Radcliffe staff or fellows with any problems specific to logging into the Horde WebMail server.

Note:  DLS does not make house calls to assist either fellows or staff in configuring ISP software.

Radcliffe email server settings

Use the following to set up an IMAP client from a non-Radcliffe computer.

Radcliffe computers are all configured to use Eudora with Radcliffe-specific preferences that include more than just the IMAP settings. The settings below are for people who wish to use an IMAP client from a non-Radcliffe computer to access their Radcliffe email.

Note: If you are a fellow with a Radcliffe email account and wish to use these settings for a one-time transfer of your email to another computer, instead of IMAP, use POP protocol with ''Leave on server' checked.

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Please note that neither Radcliffe nor DLS endorses any particular ISP, nor can we help you install and configure the software for connecting to an ISP. Please see the Radcliffe guidelines for remote connections to email above. We do, however, have some suggestions for what to keep in mind when shopping for an ISP.

For a monthly fee, an Internet Service Provider will give you an on-ramp to the Internet. ISPs usually provide you with a web browser, extensions that work with your operating system, and software that allows your modem to dial one of their local phone numbers. Once your modem has connected to the ISP, their machine gives your machine an IP address, which allows you to act as any other computer on the Internet: you may use Internet Explorer, Netscape, or any other Internet utility. At Radcliffe, all of the computers are connected directly to the Internet via data jacks, so we do not need an ISP on-campus.

Note: If you would like access to your Radcliffe email from home, you need a computer, modem, and ISP. ISPs generally give you an email account with their service, which means you also get a private email account for your personal use.

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There are two basic kinds of ISPs: dial-up using a telephone line and a modem, and broadband. Cable modem and DSL connections are both referred to as "broadband." See the sections about each below, but first some generalities.

Note: If  you are a member of the Radcliffe staff and if your department is willing to pick up the bill for your ISP, you can register with the ISP using a Harvard University purchasing card.

Here are some questions you might ask any potential ISP, and some issues to think through before you hand over your credit card number.

• Think about how many hours a month you will actually be using the Internet, and find a plan that allows you to pay for the range of hours you think you will use. There is no need to pay $25/month for unlimited access via dial-up or $50/month for unlimited broadband if you will only be connected for two hours a month.
  Note: You do not need to be connected to your ISP while composing email messages. Use your word processor to compose email messages, then connect to the Internet and copy and paste that text into WebMail. This technique will cut down on your connection time.
• What kind of help is available? Online help doesn't do you any good if you can't get connected! Help via a toll-free call to a live person is standard.
• If you want to publish a personal web site, ask how much disk space they offer and if there is any charge for requests for your web pages.

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A dial-up connection is the traditional method of connecting to an ISP using a telephone line and a regular modem (standard is 56K). When shopping, ask about the following issues.

• Find out how many telephone numbers the ISP offers that will be local calls for you. If you travel, find out if the ISP has telephone numbers in the cities you will visit and how much it costs per hour to use their "toll free" line (it's a toll free call, but the ISP charges you extra per hour).
• What connection speed can they guarantee? Your connection speed is also limited by your modem speed, but if you have a 36K modem and the ISP only provides a top speed of 28,800, you should look elsewhere.
• If you have a 56,000 (56K) modem, be sure to find out whether the ISP supports that specific modem. There are various types of 56K modems, of which V92 is the current industry standard.

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A broadband connection (sometimes referred to as highspeed) provides an "always on" connection to the internet with much faster speeds than a dial up provider. Currently there are two highspeed standards, DSL and Cable Modem. These options have been becoming more and more available in many cities and towns across the state. Most towns will have at least one of these options if not both available. While these options cost more than a dial-up (generally around $50 per month), the advantages of not needing a second phone line or having your only phone line unavailable while you are on the Internet might be worth the monthly cost.

• DSL (Digital Subscriber Line) is offered by the phone company. Sometimes referred to as ADSL (Asynchronous DSL) or SDSL (Synchronous DSL), DSL runs through your house phone line (while allowing you to make and receive calls). Unlike cable modems, DSL will guarantee you a specific connection speed. While you can pay more for a faster connection, if you are just browsing the web the least expensive option will suffice. You can check to see if Verizon's DSL is available in your area by entering your home phone number at this web page: http://www22.verizon.com/ForHomeDSL/channels/dsl/forhomedsl.asp?ID=DSLhome.
• Cable Internet is offered by your cable provider in your area. The upper limit to your connection speed is much higher than DSL, but unfortunately you share bandwidth with everyone in your neighborhood, so you can experience very slow connections.  This is very rare, but it is possible. Check with your local cable company, RCN, or Comcast to see if cable Internet is available in your area.

Note: If you buy access through a cable provider, you also have mobile access via an Internet connection anywhere you travel.

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1. Open your web browser and go to the Horde Web Mail login page: https://www.camail.harvard.edu/horde/imp/
2. In the Username: box, enter username@radcliffe.edu, e.g. if your Eudora login name is jsmith, you would enter jsmith@radcliffe.edu.
3. For password, enter your Eudora email password as you do in the office.
4. Click Login.
5. Click Options.
6. On the User Options page, under Your Information, click Personal Information.
7. On the Personal Information page, click Edit your identities.
8. On the Identities page, enter a name for you new identity in the Identity's name box.
9. Also on the Identities page, enter your name in Full Name and your Radcliffe alias (firstname_lastname@radcliffe.edu) in the From and Reply to boxes.
10. To set a closing signature in your replies, complete the Your signature box.
11. Click Save Options.
12. You are returned to the User Options page.

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Note: Please do not use Eudora on your computer to set up a vacation reply. Although Eudora is capable of auto-replies, it requires that Eudora be running the entire time you are away and does not work as well as the server-based method.  Instead, please follow these steps:

1. Launch a browser (on a Mac, you must use Netscape).
2. Go to Welcome to CAMail page: http://www.camail.harvard.edu/
3. Scroll to the the Account Settings section and click the link CAMail Account Management Page ( change password, vacation message, check quota) . The Sendmail Server user login screen will appear.
4. Enter your email address (username@radcliffe.edu) and Eudora email password.
5. Click Log in.
6. Click the link entitled 'Enable/Disable Vacation Notice'.
7. Select the Yes or No radio button to enable or disable your vacation notice.
8. Customize the text in the Subject and Message fields as appropriate. (Note: Do not make your text too long. The server automatically removes all paragraphs and makes the message one long line.)
9. Click OK. This will bring you back to the User Preferences main page.
10. Click the link entitled 'Log Out'.

Please note: This auto-reply only responds to the first message someone sends you and then does not respond again until the next week when it responds once more. That means that if someone sends you 15 messages while you're away, only one vacation message is sent back to them once a week.

Also bear in mind that the best way to start receiving more spam (unsolicited email) is to enable an auto-reply. When you reply to spam, your message tells the spammer it's a valid address and he and all of his friends start sending you more.

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