Support Services Alerts:
This page provides up to the minute status on Harvard University administrative systems supported by the UIS Helpdesk. Check below to see if what you are experiencing has already been reported, or to check the current status. Remember to click the 'refresh' button on your browser to view any updates.

Alert:	How to find MAC address and IP for a Mac (Apple) User
	1. Go into the apple menu. 2. Select “About this Mac” 3. click on “More Info...” 4. A System Profiler window comes up. 5. Select Network 6. On the right hand side of the window, you’ll see all the Networking ports available. 7. For wireless, highlight “Airport” 8. At the bottom of the right hand side of the window you’ll see the IPv4 Address, Router Hardware Address, and if you scroll down further, the MAC address of the wireless card in the computer. 9. For Ethernet, highlight “Ethernet”.

Alert:    ResNet Registration

Alert:    PeopleSoft

Alert:    ICE! Calendar-Jump Start Guide

Alert:    ICE! Calendar-Online Tutorial