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Technology Services

Technology Services is open during business hours, Monday to Friday from 9 a.m. to 5 p.m. Contact us by phone, fax, e-mail, or online, as described below.

By phone

  • Call 617-495-5450 to place orders or make inquiries about products and services.
  • Call 617-496-4900 if you believe that newly purchased hardware is defective.
  • Call 617-496-8324 (496-TECH) for information on warranty, warranty extension, carry-in repair, contract renewal and on-site service. (On-site service is available to departments only.)

If you are located outside Massachusetts but within the United States, you can reach any of the above groups by calling Technology Services toll-free at 800-440-7494.

By fax
You can fax order forms, purchase orders, and inquiries to 617-495-8545. Click here to download the Technology Services order form in PDF format for departmental orders or personal orders.

In person

Product Pickup * Returns * Repair
219 Western Avenue
Allston, MA 02134
617-496-4900

Hours: Monday to Friday,
8:30 a.m. to 5 p.m.

   

Computer Product & Repair Center
Science Center, B11 One Oxford Street, Harvard Yard
Cambridge, MA 02138
Sales - 617-495-5450
Repair Service - 617-496-8324

Hours: Monday thru Thursday, 10 a.m. to 6 p.m. Friday, 9 a.m. to 5 p.m.

**New hours starting June 2, 2008**
   Mon, Tue, Thu, Fri, 9 am to 5 pm
   Wed, 10 am - 5 pm

   

Visit us online
Available for purchase online at www.uis.harvard.edu/tpc are a selection of related accessories and software.

By e-mail
Send e-mail to technologyservices@harvard.edu

By U.S. mail
Send order forms and correspondence to:
Technology Services
219 Western Avenue
Boston, MA 02134

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