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Return Policy

To report hardware defects or to request a return authorization, call 619-495-5450.

DEFECTIVE HARDWARE: Apple hardware deemed defective by Repair Services within 15 days of purchase will be repaired or replaced according to the manufacturer’s warranty. After 15 days all defective hardware will be repaired under the manufacturer’s warranty.

UNOPENED HARDWARE: Unopened Apple hardware may be returned within 15 days of purchase for a full refund when accompanied by the Technology Services sales receipt.

OPENED HARDWARE: Returns of opened Apple hardware in the original packaging will be accepted within 15 days of purchase when accompanied by the Technology Services sales receipt and is subject to a 15% restocking fee. All open box returns must be accompanied with the original packaging.

CUSTOM CONFIGURATIONS: Custom configurations of Apple hardware may not be returned unless authorized by Apple. Return requests can not be accepted after 15 days from date of purchase.

SOFTWARE: Current versions of unopened software may be returned for a full refund when accompanied by the Technology Services sales receipt. Technology Services will not accept returns on open box software.

DEFECTIVE SOFTWARE: Defective software will be exchanged for the same title and version when accompanied by the Technology Services sales receipt.

Page last changed 5/4/09.

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