Apple FAQs

Q: What are Apple "Close-Out Specials"?
A: Close-out specials are products from Apple that have been or are about to be discontinued to make room for the new product. If Technology Services has product in stock Apple offers special pricing as an incentive to sell the product rather than take it back from Technology Services. It is a perfect time to buy! Close-out models are available on a "while supplies last" basis and tend to move quickly due to the rock bottom prices. Visit www.computers.harvard.edu and select "Apple Specials" to view the latest close-out specials.

Q: Where can I get more information on Intel transition?
A: Visit the Apple website at www.apple.com/intel for more information.

Q: How do I know if there is a universal version of my application?
A: Click here for the most up-to-date list of universal applications.

Q. I see reference to Rosetta, what is that?
A: Rosetta is a transparent translation technology built into every Mac OS X. It translates PowerPC instructions into Intel-based instructions, on the fly, without any user involvement so that old (powerpc) and non-universal applications can run on the Intel-based Macs, just like the universal applications do. Rosetta is never visible to the user and runs as needed by the applications.

Q: I have heard that the new Intel Macs need extra memory. Is this true?
A: For optimum performance with Rosetta, it is highly recommended that additional memory be added to all new Intel based computers from Apple. Technology Services will install the memory at no charge when purchased with the system.

Q: What Microsoft products can I use on Intel-based Macs?
A: Visit the Microsoft Intel-Based Macs web page for list of products that will run on Intel-based Macs.

Q. Will Microsoft re-release Office 2004 for Intel-based Macs?
A: No. There are no plans to re-release Office 2004. With Rosetta, Office 2004 runs well on Intel-based Macs.

Q: Is Microsoft committed to developing and updating Office for OS X?
A: Yes. MS has outlined a 5 year commitment.

Q: Is there a native version of Adobe Creative Suite 2?
A: The current version of CS runs fine under Rosetta translation. Additional performance gains will be achieved once Adobe releases the next version of CS. Adobe has announced support for Intel-based OS X software as outlined in this PDF.